Complete the information on the back of your invoice, and mail the item and the packing slip to the address indicated. If you do not have the packing slip, please indicate the following information on a separate piece of paper:

1. Daytime phone number with area code
2. Action requested: Exchange or Credit/Refund
3. List item(s): Item #, Size, Quantity, and Description
4. Please let us know why you are returning the merchandise. This will help us improve our service and selection. Was it the...
   • Wrong size?
   • Wrong Item?
   • Arrived too late?
   • Defective? (comment)
   • Not as pictured? (comment)
   • Quality not as expected? (comment)
   • Other (comment)

Ship the package to the following address:

Returns Department
NPR Shop
687 Marshall Avenue
Williston, VT 05495

Please note that we can refund shipping costs only if the return is a result of our error or a defective item. If you need to contact us, please e-mail us or call us toll-free at 1-888-677-3472 Monday thru Sunday 7 a.m. - 3 a.m. EST.